Coordinator of State Aid and Special Populations
Position SummaryThe Coordinator of State Aid and Special Populations is responsible for taking a leadership role in working with the Ohio Department of Higher Education (ODHE) as well as various offices across campus to implement and maintain program policies and procedures specific to state financial aid and special student populations.
The Coordinator is responsible for the administration (advising, awarding, reconciling, and reporting) of all the ODHE financial aid programs; including, but not limited to, Ohio College Opportunity Grant (OCOG), Ohio War Orphans (OWO), Ohio Safety Officers (OSO), Choose Ohio First (COF), GEAR UP, ODHE Second Chance Awards, and the Ohio Great Minds Fellowship.
The Coordinator is also responsible for using professional judgement to verify, certify, and determine financial aid eligibility for special student populations; including but not limited to students participating in, education abroad, online courses (eCampus), DPT, OT, RAAM, Dietetics and Aviation Studies.
The Coordinator assists with the development, implementation, and evaluation of policies and procedures for the Office of Student Financial Aid and Scholarships and contributes to the department's strategic planning process.
They report to the Assistant Director Packaging, Scholarships, and Fund Management and support the Enrollment Management division's mission to recruit and retain students through the leveraging of student financial aid and scholarships.
Essential Duties, Tasks and ResponsibilitiesManagement/leadership necessary for the daily operations of the Ohio Department of Higher Education (ODHE) and other state grant programs.
Responsibilities include:
Serves as SFA special programs coordinator.
Serves as primary SFA liaison to BGSU Departments and College Offices that have academic programs requiring expenses above and beyond the standard COA components and/or have unique enrollment schedules.
Programs include but not limited to education abroad, online courses (eCampus), DPT, OT, RAAM, Dietetics, Aviation Studies, and students enrolled in co-ops.
Routinely runs queries to identify students in populations that require special monitoring and manual updates to their financial aid account based on changes in enrollment and standing to ensure all TIV eligibility requirements are met.
Uses professional judgement to evaluate the need to increase individual student budgets (COA) based on appeals and review of supporting documentation.
Works collaboratively with others in Student Financial Aid and Scholarships, providing leadership and assistance as needed.
Maintains a comprehensive understanding of federal and state student financial aid laws and regulations as well as all SFA and University policies and procedures to ensure customers receive accurate, complete and up-to-date information.
Develops and presents training materials to department regarding pertinent/current state aid and special populations issues.
Supports the division by providing representation at outreach events, enrollment events (i.
e.
University Orientation), and other programs Routinely exercises sensitivity and professional judgement relative to confidential student and family financial matters.
Advise current and prospective students/families from all campus', careers and special enrollment groups on the availability of financial aid applications, resources and options (approximately 80% of student pop.
).
Educate financial aid recipients on the financial aid process, policies and regulations that may result in adverse decisions.
Work closely with the Office of the Bursar on a daily-basis to resolve outstanding balances and minimize university collections and deregistration numbers.
Other duties as assigned Knowledge, Skills, Abilities Must understand the functions of an institution of higher education, including recruitment/ retention, academic and student affairs.
Must maintain an extensive working knowledge of Scholarship and Financial Aid policies and business procedures/practices as well as maintain a reasonable understanding of selected policies, procedures and practices from offices that interact most closely with the Office of Student Financial Aid and Scholarships.
Must maintain an in-depth knowledge of federal, state and other agency laws and regulations that govern student financial aid programs.
Must have a substantial level of computer literacy and be familiar with database applications including but not limited to:
Microsoft products (Excel, Word, Outlook), PeopleSoft/CSS, HEI, an ability to learn and adopt other technologies and comfort level to use computer database, word processing, spreadsheet program and web-based applications.
Must maintain confidentiality of information as required by federal law.
Must have excellent analytical and problem-solving skills.
Ability to define problems, collect data, establish facts, and draw valid conclusions.
Must have strong organizational skills with the ability to handle multiple projects concurrently.
Must have ability to work in an environment that is detail-oriented, deadline-driven and utilizes excellent time and stress management skills.
Must have strong oral and written communication skills.
Must have effective interpersonal, leadership and consensus building skills.
Must be able to work in a team environment while also being able to work independently based on tasks.
Must have ability to interact professionally with diverse individuals including students, faculty, staff, alumni, and representatives of external agencies.
Must be motivated and willing to make decisions that will positively affect recruitment and retention.
Minimum
Qualifications:
The following Degree is required:
Bachelor's Degree.
Degree must be conferred at time of application.
The following Experience is required:
2 years of program management experience in a customer service or administrative capacity that includes experience in identifying, analyzing, and processing detail-oriented data within a Higher Education Financial Aid or other Enrollment Management area.
The following Experience is Preferred:
1 year supervisory experience preferred 1 year experience using creative thinking, project planning, management skills/abilities necessary for administration, and/or oversight of special financial aid accounts preferred The following Licensure, Certifications, or Registration is required:
Must have and maintain a valid driver's license and comply with the University's vehicle use policy.
SalaryFull-time, Administrative staff position available.
Administrative Grade Level 354.
Salary is commensurate with education and experience.
Full benefit package available.
BenefitsBowling Green State University provides a comprehensive benefit program as part of a total compensation package.
This includes medical, prescription, dental, vision, health accounts (medical & dependent), life & disability insurance, retirement plans, employee assistance program and tuition fee waivers for employees and their eligible dependents as well as paid time off, holidays and parental leave.
For more information please visit Benefits-at-a-Glance.
Deadline to apply:
The search committee will review applications until the position is filled; however, for best consideration, applications should be provided by 'December 12, 2023'.
To ApplyFor a complete job description & to apply for this position visit https:
//www.
schooljobs.
com/careers/bgsu or contact the Office of Human Resources at (419) 372-8421.
BGSU.
AA/EEO/Disabilities/Veterans.
In compliance with the ADA Amendments Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a position with Bowling Green State University, please call 419-372-8421.
Why work at BGSU?Full-time BGSU employees enjoy an array of exceptional benefits, including:
Quality, affordable health insurance:
Various coverage options available for health, vision and dental starting the first day of the month following your date of employment.
Generous paid time off:
Vacation, holidays, sick days and more.
Excellent work life balance resources:
Our Employee Assistance Program offers confidential support to employees and their eligible family members, along with ancillary programs covering identity theft, elder care, legal services and more.
Tuition fee waivers:
For eligible employees, spouses and dependent children.
Professional development opportunities:
For skills training, supervisor and leadership programs, performance management, online courses and online tools for employee growth and development.
Parental leave:
Up to five weeks of paid parental leave for full-time employees with at least 12 months of continuous service.
Retirement:
BGSU offers several options for meeting your retirement goals with a current employer contribution of up to 14% depending on the retirement program selected.
Read more about the option that best fits your needs.
Learn more about Bowling Green State University and how we aspire to be the preeminent public university that creates public good in Ohio, the nation and world.
recblid fqin60rg8gazn2orayo1j5jmxh889v Recommended Skills Administration Analytical Asset Management Attention To Detail Aviation Css Estimated Salary: $20 to $28 per hour based on qualifications.
The Coordinator is responsible for the administration (advising, awarding, reconciling, and reporting) of all the ODHE financial aid programs; including, but not limited to, Ohio College Opportunity Grant (OCOG), Ohio War Orphans (OWO), Ohio Safety Officers (OSO), Choose Ohio First (COF), GEAR UP, ODHE Second Chance Awards, and the Ohio Great Minds Fellowship.
The Coordinator is also responsible for using professional judgement to verify, certify, and determine financial aid eligibility for special student populations; including but not limited to students participating in, education abroad, online courses (eCampus), DPT, OT, RAAM, Dietetics and Aviation Studies.
The Coordinator assists with the development, implementation, and evaluation of policies and procedures for the Office of Student Financial Aid and Scholarships and contributes to the department's strategic planning process.
They report to the Assistant Director Packaging, Scholarships, and Fund Management and support the Enrollment Management division's mission to recruit and retain students through the leveraging of student financial aid and scholarships.
Essential Duties, Tasks and ResponsibilitiesManagement/leadership necessary for the daily operations of the Ohio Department of Higher Education (ODHE) and other state grant programs.
Responsibilities include:
Serves as SFA special programs coordinator.
Serves as primary SFA liaison to BGSU Departments and College Offices that have academic programs requiring expenses above and beyond the standard COA components and/or have unique enrollment schedules.
Programs include but not limited to education abroad, online courses (eCampus), DPT, OT, RAAM, Dietetics, Aviation Studies, and students enrolled in co-ops.
Routinely runs queries to identify students in populations that require special monitoring and manual updates to their financial aid account based on changes in enrollment and standing to ensure all TIV eligibility requirements are met.
Uses professional judgement to evaluate the need to increase individual student budgets (COA) based on appeals and review of supporting documentation.
Works collaboratively with others in Student Financial Aid and Scholarships, providing leadership and assistance as needed.
Maintains a comprehensive understanding of federal and state student financial aid laws and regulations as well as all SFA and University policies and procedures to ensure customers receive accurate, complete and up-to-date information.
Develops and presents training materials to department regarding pertinent/current state aid and special populations issues.
Supports the division by providing representation at outreach events, enrollment events (i.
e.
University Orientation), and other programs Routinely exercises sensitivity and professional judgement relative to confidential student and family financial matters.
Advise current and prospective students/families from all campus', careers and special enrollment groups on the availability of financial aid applications, resources and options (approximately 80% of student pop.
).
Educate financial aid recipients on the financial aid process, policies and regulations that may result in adverse decisions.
Work closely with the Office of the Bursar on a daily-basis to resolve outstanding balances and minimize university collections and deregistration numbers.
Other duties as assigned Knowledge, Skills, Abilities Must understand the functions of an institution of higher education, including recruitment/ retention, academic and student affairs.
Must maintain an extensive working knowledge of Scholarship and Financial Aid policies and business procedures/practices as well as maintain a reasonable understanding of selected policies, procedures and practices from offices that interact most closely with the Office of Student Financial Aid and Scholarships.
Must maintain an in-depth knowledge of federal, state and other agency laws and regulations that govern student financial aid programs.
Must have a substantial level of computer literacy and be familiar with database applications including but not limited to:
Microsoft products (Excel, Word, Outlook), PeopleSoft/CSS, HEI, an ability to learn and adopt other technologies and comfort level to use computer database, word processing, spreadsheet program and web-based applications.
Must maintain confidentiality of information as required by federal law.
Must have excellent analytical and problem-solving skills.
Ability to define problems, collect data, establish facts, and draw valid conclusions.
Must have strong organizational skills with the ability to handle multiple projects concurrently.
Must have ability to work in an environment that is detail-oriented, deadline-driven and utilizes excellent time and stress management skills.
Must have strong oral and written communication skills.
Must have effective interpersonal, leadership and consensus building skills.
Must be able to work in a team environment while also being able to work independently based on tasks.
Must have ability to interact professionally with diverse individuals including students, faculty, staff, alumni, and representatives of external agencies.
Must be motivated and willing to make decisions that will positively affect recruitment and retention.
Minimum
Qualifications:
The following Degree is required:
Bachelor's Degree.
Degree must be conferred at time of application.
The following Experience is required:
2 years of program management experience in a customer service or administrative capacity that includes experience in identifying, analyzing, and processing detail-oriented data within a Higher Education Financial Aid or other Enrollment Management area.
The following Experience is Preferred:
1 year supervisory experience preferred 1 year experience using creative thinking, project planning, management skills/abilities necessary for administration, and/or oversight of special financial aid accounts preferred The following Licensure, Certifications, or Registration is required:
Must have and maintain a valid driver's license and comply with the University's vehicle use policy.
SalaryFull-time, Administrative staff position available.
Administrative Grade Level 354.
Salary is commensurate with education and experience.
Full benefit package available.
BenefitsBowling Green State University provides a comprehensive benefit program as part of a total compensation package.
This includes medical, prescription, dental, vision, health accounts (medical & dependent), life & disability insurance, retirement plans, employee assistance program and tuition fee waivers for employees and their eligible dependents as well as paid time off, holidays and parental leave.
For more information please visit Benefits-at-a-Glance.
Deadline to apply:
The search committee will review applications until the position is filled; however, for best consideration, applications should be provided by 'December 12, 2023'.
To ApplyFor a complete job description & to apply for this position visit https:
//www.
schooljobs.
com/careers/bgsu or contact the Office of Human Resources at (419) 372-8421.
BGSU.
AA/EEO/Disabilities/Veterans.
In compliance with the ADA Amendments Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a position with Bowling Green State University, please call 419-372-8421.
Why work at BGSU?Full-time BGSU employees enjoy an array of exceptional benefits, including:
Quality, affordable health insurance:
Various coverage options available for health, vision and dental starting the first day of the month following your date of employment.
Generous paid time off:
Vacation, holidays, sick days and more.
Excellent work life balance resources:
Our Employee Assistance Program offers confidential support to employees and their eligible family members, along with ancillary programs covering identity theft, elder care, legal services and more.
Tuition fee waivers:
For eligible employees, spouses and dependent children.
Professional development opportunities:
For skills training, supervisor and leadership programs, performance management, online courses and online tools for employee growth and development.
Parental leave:
Up to five weeks of paid parental leave for full-time employees with at least 12 months of continuous service.
Retirement:
BGSU offers several options for meeting your retirement goals with a current employer contribution of up to 14% depending on the retirement program selected.
Read more about the option that best fits your needs.
Learn more about Bowling Green State University and how we aspire to be the preeminent public university that creates public good in Ohio, the nation and world.
recblid fqin60rg8gazn2orayo1j5jmxh889v Recommended Skills Administration Analytical Asset Management Attention To Detail Aviation Css Estimated Salary: $20 to $28 per hour based on qualifications.
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